About Us

MISION

Sizowakha Servies CC is a Southern African urban and rural security & Cleaning company. Our major promise is to deliver all security requirements to our clients at the highest standard in order to satisfy our clients.

VISION

Our vision is to be recognized as a world leader in the art and source of security. In Southern Africa we will dominate urban and rural security.

VALUES

  • We value devotion to our clients.
  • We value the creation of excellence in everything we do.
  • We value each employee as a unique contributor to our success.
  • We value the entire process of Security.
  • We value social sensitivity to ensure that we are always in harmony with the needs of the society.

Who are we?

Sizowakha Services was officially established in January 2010 under the dynamic leadership of Mr Jabulani Sithole as the Managing Director after getting involved in the security business from around 2007. This organisation of about 100 employees employs security managers, inspectors and security officers who are highly qualified in their respective fields.
The steady growth of our operation has not affected the quality of our customer service and it is primarily with our fine customer service that we have distinguished ourselves as a fast growing company in KwaZulu Natal (KZN).
The increased security threat in South Africa, with rapidly changing socio political environment, has placed major demands on developments in the security industry. Sizowakha Security CC is constantly improving the standards of its recruitment and the training of all its personnel to meet the new standards. The company is not in the business to make quick profit, but it is committed to ensuring peace and stability before its profit maximisation.

Common problems experienced by many businesses are related to effective communication. Most companies introduce programs directed at improving the quality of their services in respect of customer relation and product awareness, however staff control and rules create problems that are understood mostly by management and staff.

Sizowakha Security works hard to prevent the above mentioned situation. However, in the event that it arises, our contingency plan is to train manpower on a standby basis, where, if we find ourselves in one of the above situations, additional guards are immediately placed.
We pride ourselves with the personnel we employ. All employees are fully trained and registered with Private Security Regulatory Authority. In order to meet customer requirement and services, the company will ensure that suitable trained Managers, Inspectors, and Officers are engaged for assignment of all conditions and specification of customer requirements (Contacts) are complied with. Should there be any deficiencies for corrective action, security officers provided will be deployed at various key points for surveillance and observation purposes.

JOB DESCRIPTION

Security guards are placed on sites with basic instruction and thereafter client operation are monitored and suitable adjustment are made in respect of security to create harmony and effectiveness so that security becomes an integral part of the client and his/her business. We require terms of reference to be prepared mutually with client for all sites guarded by Sizowakha Security personnel. This enables us to enhance our knowledge of the client’s security requirements. It introduces a formal element into handling of the sites. Moreover it helps to provide additional experience on site and training element into communication with the clients and ensure that our staff members know exactly what is required of them.

SUPERVISION

The monitoring conducted by our Supervisors and Inspectors to our security officers is of high quality and it ensures our improved quality of services we offer to clients. Considerable emphasis is placed on supervision. Regular patrols and inspection enhances discipline and competency. Relief guards are provided at times to allow for time off, sick leave and unavoidable situations of absenteeism as this is issue with all organizations so it is our back up plan that we better be prepared for situations like these.

UNIFORM

All our security personnel are always in smart full corporate uniform. All guards on patrol are equipped with handcuffs and batons with blue shirt with a navy trouser, a tie and navy blazer. Armed response teams are in navy t-shirts with the company logo and navy cargo pants.

MOTOR VEHICLES

The company has 08 vehicles which are in constant contact with our control room. Should it be necessary to increase the number of vehicles we will ensure that the requirement is met.

OCCURRENCE BOOK

An Occurrence book (O.B.) is kept on site to record all the incidents of importance and to ensure that there is continued discipline in the reporting and follow-up of imperative matters. The O.B.s are inspected on a daily basis by / supervisors and security personnel and in any event requiring follow-ups receive for immediate attention. Relevant information is extracted and relayed to the control room for immediate attention.

CLIENT LIASON

An Occurrence book (O.B.) is kept on site to record all the incidents of importance and to ensure that there is continued discipline in the reporting and follow-up of imperative matters. The O.B.s are inspected on a daily basis by / supervisors and security personnel and in any event requiring follow-ups receive for immediate attention. Relevant information is extracted and relayed to the control room for immediate attention.

CLIENT LIASON

The greatest emphasis is placed on liaison between our managers and our client’s management to ensure the smooth running of contracts and time outs resolution of problems. Daily, weekly, or random visit are done by Sizowakha Security personnel and its directors on monthly to acquire and reports back.

Our Team

  • Jabu Sithole

    Jabu Sithole

    CEO

    Phili Sithole

    Phili Sithole

    Finance Manager

    Musa Shongwe

    Musa Shongwe

    Inspector

    Kayise Madida

    Kayise Madida

    Receptionist

  • Lindiwe Mokoa

    Admin Officer

    Lindiwe Shabalala

    Payroll Office

    Masithole Madela

    General Worker

Address

Main Office Dundee

Office Address
14a Union Street
Dundee
3000

(034) 212 5162


Ladysmith

Office No. 13
26 King Street
Ladysmith
3370

(036) 631 0062


info@sizowakhaservices.co.za
 
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